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Tip: After 60 days of inactivity, the account will be considered dormant so the casino may remove your balance. There isn’t telephone support, but the website features a very helpful FAQ section. You can even talk with them without an account! You can also contact them through an email address and the answer will arrive as soon as possible. This may include proof of ownership of the financial account used to deposit/withdraw, a copy of valid ID (passport, driver’s license or government-issued identity card), a document that confirms residence (bank statement, utility bill) no older than 3 months.Ĭustomer support is available 24/7, the quickest and easiest way to get in touch with agents is via live chat. The casino reserves the right to ask you for verification documents before deposit or withdrawal. When choosing the preferred method of payment, keep in mind that Direct Bank Transfer comes with a fee. When it comes to transactions, the casino offers plenty of methods both for deposits and withdrawals including all major credit/debit cards, bank transfer services, prepaid vouchers and the most popular e-wallets. As evidence that security comes first, it utilizes 128-bit encryption to ensure that all personal details are protected and that every online transaction is secure.

It also has independently reviewed Random Number Generators and the results are published on the website by Independent Auditors. It is also a member of the Interactive Gaming Council, so operates under their code of conduct guaranteeing fair gaming. It is an online casino owned by Fresh Horizons Limited, licensed under the terms of the Kahnawake Gaming Commission, Canada, and the MGA. Yukon Gold Casino opened its door back in 2004, and the fact that they survived for more than 25 years despite strong competition speaks volumes about them.

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